Professional Experience

Applications Analyst – Harris County Engineering Department (2025–Present)

  • Manage PMIS platforms (Trimble eBuilder, IBM Tririga), ensuring uptime, data integrity, and system adoption. Provide dashboards, training, and reporting to improve executive decision-making.

System Administrator – NES Fircroft (2024–2025)

  • Delivered global IT support, implemented Intune MFA and new security standards, and automated deployments with Microsoft Autopilot. Strengthened compliance and improved response times for end users worldwide.

Service Desk Technician – Sam Houston State University (2023–2024)

  • Administered accounts, devices, and security tools, including Azure, DUO, and PowerShell. Led a team of student technicians and documented IT processes to improve service delivery.

Student IT Technician – Sam Houston State University (2021–2023)

  • Provided frontline IT support for students and faculty, resolving software, hardware, and access issues. Supported remote troubleshooting and contributed to the IT knowledge base.

IT Intern – Alteryx (2022)

  • Supported IT operations through ServiceNow, Jira, and Confluence. Improved onboarding workflows, managed endpoints via JAMF and Azure, and delivered knowledge content.

Early Experience – Humble ISD & Huntsville Department of Engineering (2019–2020)

  • Supported device imaging, PC refresh projects, and city engineering operations with data updates and technical troubleshooting.

Joe Nervis Jr

Education

University of Colorado Denver — M.S. Information Systems (Cybersecurity & Information Assurance) | Expected May 2026

  • Relevant Coursework: Cloud Computing Security, Information Systems Security & Privacy, IT Risk Management, Ethical Hacking, Digital Forensics, Database Management, Python Programming, Network Design & Analysis

Sam Houston State University — B.S. Electronics & Computer Engineering Technology | Dec 2023

  • Senior Design Capstone: Built an automated manufacturing line with Python-programmed robotic arms and conveyor systems

  • Research: ROV design with wireless camera; 3D printing tensile testing of stainless steel

Certifications
  • AWS Certified Cloud Practitioner (2025)

  • ISC2 Certified in Cybersecurity (CC) (2024)

  • Google IT Support Professional (2023)

  • CJIS Security & Privacy (2023)

Technical Skills

Skills that I have that are sure to bring value to your organization

A landscape with modern office buildings surrounded by lush greenery under a dramatic cloudy sky.
A landscape with modern office buildings surrounded by lush greenery under a dramatic cloudy sky.
Cybersecurity

Vulnerability Management, SIEM (CrowdStrike, Splunk), Risk Management, Incident Response, Ethical Hacking, Digital Forensics

Systems & Tools

Microsoft 365, Power BI, ServiceNow, Jira, Confluence, JAMF, Manage Engine, Cisco Networking

Cloud Computing

AWS (EC2, S3, IAM, VPC), Microsoft Azure, Intune, Azure Active Directory

Python, SQL, Database Management Systems, PowerShell

Programming & Databases

Core Competencies

Skills that I have that are sure to bring value to your organization

Decision Making
Adaptability & Resilience
Collaboration and Leadership
Analytical Problem Solving
Innovation and Continuous Learning