Professional Experience
Applications Analyst – Harris County Engineering Department (2025–Present)
Manage PMIS platforms (Trimble eBuilder, IBM Tririga), ensuring uptime, data integrity, and system adoption. Provide dashboards, training, and reporting to improve executive decision-making.
System Administrator – NES Fircroft (2024–2025)
Delivered global IT support, implemented Intune MFA and new security standards, and automated deployments with Microsoft Autopilot. Strengthened compliance and improved response times for end users worldwide.
Service Desk Technician – Sam Houston State University (2023–2024)
Administered accounts, devices, and security tools, including Azure, DUO, and PowerShell. Led a team of student technicians and documented IT processes to improve service delivery.
Student IT Technician – Sam Houston State University (2021–2023)
Provided frontline IT support for students and faculty, resolving software, hardware, and access issues. Supported remote troubleshooting and contributed to the IT knowledge base.
IT Intern – Alteryx (2022)
Supported IT operations through ServiceNow, Jira, and Confluence. Improved onboarding workflows, managed endpoints via JAMF and Azure, and delivered knowledge content.
Early Experience – Humble ISD & Huntsville Department of Engineering (2019–2020)
Supported device imaging, PC refresh projects, and city engineering operations with data updates and technical troubleshooting.
Joe Nervis Jr
Education
University of Colorado Denver — M.S. Information Systems (Cybersecurity & Information Assurance) | Expected May 2026
Relevant Coursework: Cloud Computing Security, Information Systems Security & Privacy, IT Risk Management, Ethical Hacking, Digital Forensics, Database Management, Python Programming, Network Design & Analysis
Sam Houston State University — B.S. Electronics & Computer Engineering Technology | Dec 2023
Senior Design Capstone: Built an automated manufacturing line with Python-programmed robotic arms and conveyor systems
Research: ROV design with wireless camera; 3D printing tensile testing of stainless steel
Certifications
AWS Certified Cloud Practitioner (2025)
ISC2 Certified in Cybersecurity (CC) (2024)
Google IT Support Professional (2023)
CJIS Security & Privacy (2023)
Technical Skills
Skills that I have that are sure to bring value to your organization


Cybersecurity
Vulnerability Management, SIEM (CrowdStrike, Splunk), Risk Management, Incident Response, Ethical Hacking, Digital Forensics
Systems & Tools
Microsoft 365, Power BI, ServiceNow, Jira, Confluence, JAMF, Manage Engine, Cisco Networking
Cloud Computing
AWS (EC2, S3, IAM, VPC), Microsoft Azure, Intune, Azure Active Directory
Python, SQL, Database Management Systems, PowerShell
Programming & Databases
Core Competencies
Skills that I have that are sure to bring value to your organization

